1. Overview

These Terms & Conditions govern your use of the PrimePlayBet website, games, sportsbook, wallet, and all related services (collectively, the “Platform”). By creating an account, logging in, depositing, or placing any bet, you confirm that you have read, understood, and agreed to be bound by these Terms.

PrimePlayBet may update or modify these Terms from time to time. Any material changes will be published on this page and, where appropriate, communicated through in-product notices or email. Continued use of the Platform after updates take effect constitutes acceptance of the revised Terms.

2. Account Eligibility

You may only use PrimePlayBet if all of the following are true:

• You are at least 18 years old, or above the legal age for online gaming in your jurisdiction, whichever is higher.
• You are not located in a country or region where online gaming or the use of this Platform is prohibited by law.
• You are not self-excluded from gambling or otherwise restricted by any regulatory body or operator.
• You are opening an account solely on your own behalf, and not as an agent or on behalf of another person.

We may request proof of identity, age, and address at any time. Failure to provide accurate information or documentation may result in account suspension, closure, and forfeiture of balances where required by law or regulation.

3. Account Registration & Security

When registering, you must provide accurate and complete information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

• You must not create multiple accounts or share your account with others.
• You must immediately notify us of any unauthorised access or suspected breach.
• PrimePlayBet reserves the right to close, merge, or suspend duplicate or suspicious accounts.

We may restrict or terminate access to the Platform at our discretion if we suspect abuse, fraud, money laundering, chargeback risk, or any violation of these Terms.

4. Deposits, Wallet & Withdrawals

All deposits are processed through our designated payment partners (such as OxaPay for crypto). By initiating a deposit, you confirm that you are the lawful owner of the funds and the payment method used.

• Deposits must meet the minimum and maximum limits shown in your wallet.
• Blockchain network fees or third-party charges are your responsibility.
• Deposits are credited once the payment provider confirms the transaction.

Withdrawal requests are subject to review, KYC checks, and internal risk procedures. We may request additional documents, apply withdrawal limits, or decline withdrawals in line with regulatory and anti-fraud requirements.

In the event of chargebacks, payment disputes, or suspected illegal activity, we may reverse transactions, freeze balances, or close the account as required.

5. Games, Sportsbook & Fair Use

Games and sports markets on PrimePlayBet are provided under fixed rules for each product. Results are determined by our game engine or official sporting outcomes, and once settled are considered final.

• You must not interfere with game software, attempt to manipulate outcomes, or exploit bugs or obvious errors (“bugs”, “glitches”, or “palpable errors”).
• We reserve the right to void bets, adjust results, or cancel rounds where a technical fault, mispricing, or other material error is detected.
• Collusion, syndicate betting, or use of automated tools to gain an unfair advantage is strictly prohibited.

If a game or bet is interrupted due to technical issues, our logs and records will determine the actual outcome. In some cases we may void affected bets and refund stakes.

6. Bonuses, Promotions & Rewards

From time to time we may offer bonuses (e.g. deposit matches, free spins, cashback, or free bets). Each promotion has specific rules outlined in its own terms, which you must read and accept before participating.

• Wagering requirements, game contribution rates, and expiry dates apply to most bonuses.
• Bonus abuse (for example, multi-accounting or risk-free betting patterns) may lead to bonus removal and account action.
• Where bonus terms conflict with these general Terms, the more specific bonus terms usually prevail for that promotion.

PrimePlayBet reserves the right to withdraw, extend, or modify any promotion at its discretion, subject to applicable law.

7. Affiliate Programme

If you participate in the PrimePlayBet affiliate programme, additional affiliate terms and commission structures apply. By promoting PrimePlayBet, you agree to comply with all marketing guidelines, brand rules, and legal obligations in your territory.

• Affiliates must not target minors, self-excluded players, or restricted jurisdictions.
• Traffic generated through fraud, incentivised sign-ups, or misleading advertising will not qualify for commissions.
• We may withhold, adjust, or claw back commissions connected to chargebacks, bonus abuse, or invalid activity.

PrimePlayBet may change commission plans, pause, or terminate the affiliate relationship with prior notice where feasible or immediately in cases of serious breach.

8. Responsible Play & Self-Exclusion

Gambling should be fun, not a way to solve financial problems. We encourage all users to set personal limits and to monitor their own behaviour while using the Platform.

• You should only gamble with money you can afford to lose.
• You are responsible for tracking your play, deposits, and losses.
• If you feel your gambling is out of control, please contact support to discuss self-exclusion or other protective measures and seek professional help if needed.

PrimePlayBet may, at its discretion, impose limits or close accounts where there is clear evidence of harmful play or regulatory requirement to do so.

9. Privacy & Data Protection

We collect and process personal data in order to operate the Platform, comply with legal obligations, prevent fraud, and provide a secure gaming environment. Our separate Privacy Policy explains in detail what information we collect, how we use it, and your rights regarding that data.

By using PrimePlayBet you consent to the processing of your data as outlined in the Privacy Policy and any applicable notices you see during registration, deposits, or support interactions.

10. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right.

These Terms are governed by the laws and regulations applicable to the operator of PrimePlayBet, subject to mandatory consumer protection laws in your country where applicable. Any dispute arising out of or in connection with your use of the Platform may be subject to the jurisdiction of the competent courts in that location, unless otherwise required by law.

If you have questions about these Terms & Conditions, please contact us via the Contact page before continuing to use the Platform.